Agreement

At Brands by Blackrose, we target standards of Customer Service we would wish to receive from others, but rarely do so. Below we specify our Trading Terms and Conditions. If for any reason you do not agree with any of these conditions, but still wish to purchase goods, you first must receive from Our Brands by Blackrose an original, signed document stating any agreed variation. In the absence of such variation, these terms & conditions prevail and your agreement to them is confirmed by the act of placing an order.

Pricing & Payment.

All payments are required in Pak Rs.  Prices displayed on the Our Brands by Blackrose website will be the prices charged while stocks last. Our Brands by Blackrose reserve the right to change prices without notice.

Delivery

Every reasonable effort will be made by the Company to ensure the Goods ordered are dispatched to the place set out in the Order Form within 1 Working Day of the acceptance of the Order Form by the Company, any dates quoted for delivery of the Goods are approximate only and the Company shall not be liable for any reasonable delay in delivery of the Goods however caused. Delivery of the Goods shall be performed by a third party. The Company shall not be liable for late delivery unless the Company has acted negligently. If the Customer does not take delivery of the Goods or fails to give the Company adequate delivery instructions, then the Company may store the Goods until actual delivery and charge the Customer for its reasonable costs (including insurance) of storage and delivery. The Company shall not owe the Customer any duty of care under this clause and shall not be liable to the Customer for any loss, damage or deterioration of the Goods during storage. Where delivery is otherwise than at the Customer’s premises, the Customer shall be liable for additional delivery and insurance charges.

Delivery Delay or Lost Items

Our Brands by Blackrose are unable to guarantee the delivery time of Postal/Carrier services as this is out of their control. If there is any delay or problems with the delivery of your goods

Order Cancellation

You may cancel your order at any time before it’s despatched for a full refund by contacting us on xxxxxxx. Refunds will be processed within 3 working days. If your order has already been despatched, please see our returns policy.

Pricing and Contract

Price and availability is subject to change without notice. A contract will not exist between the customer and Brands by Blackrose until an order is paid and goods availability is confirmed.

Return of goods.

Our Brands by Blackrose operate a full no hassle returns policy. However, because of the nature of the product, returns can only be accepted if the security seals are intact. Before returning any item, please contact info@brandsbyblackrose.com by email and you will be sent the relevant returns address